Consulting Days Overview

 

Four Seasons began offering consulting services in the fall of 2009 in response to requests from numerous hospices and palliative care organizations. One- and two-day workshops are available on a monthly basis, as well as physician, nurse practitioner, and physician assistants mentoring.

Our commitment to excellence and quality care , as listed in the achievements below position us to help and guide other programs both regionally and nationally. A sample of our workshops are listed below:

Workshops

A Culture of Excellence - Part 1 (60 min)

  • Role of CEO
  • Values in Practice Leadership Framework
  • Mission and values
  • 7 Dimensions of an Organization
  • Importance of setting organizational goals
  • Goal setting toolkit

A Culture of Excellence - Part 2 (60 min)

  • Concept of a model
  • Implementing a leadership system
  • Values in Practice teams
  • Advanced goal setting

Role of CMO/Medical Director (75 min)

  • Role as a member of senior leadership team
  • Medical oversight of hospice program
  • Enhancing relationships with community physicians
  • Medication cost containment
  • Oversight/mentoring of hospice physicians

Increasing Your Census (60 min)

  • Developing a plan and strategy
  • Engaging employees through task forces
  • Analyzing data elements

Quality Framework (45 min)

  • Successful QAPI framework
  • Key measures and strategies
  • Decision tool

Palliative Care Leadership (60 min)

  • Establishing a palliative care department
  • Hospital relationships - focal points
  • Model using nurse practitioners and physician assistants
  • Financing and sustaining a program
  • Lessons learned

General Inpatient Care (60 min)

  • Managing an inpatient unit
  • Safety and security measures
  • 24/7 staffing
  • Importance of support services
  • Inpatient pearls

ADR's - How to Hit a Home Run (60 min)

  • Importance of preparation
  • Best documentation practices
  • Crafting a clinical summary letter
  • ADR response timing and documentation
  • Tips and tools

Developing Best Practices in Billing & Coding (60 min)

  • Audit triggers
  • Differences between palliative and hospice billing
  • Coding pearls
  • Educating providers
  • Billing and coding templates
  • Outside consulting services

Prognostication and LCDs (60 min)

  • Understanding prognostic indicators
  • Audit triggers
  • Understanding the four common pathways to death
  • Identifying common denominators to decline
  • Improving prognostication skills by disease categories

Leadership Panel (60 min)

  • Question and answer session with Senior Leadership Team